Gaming is meant to be fun — that's what BDJoy believes. We want you to play within healthy limits, enjoy yourself, and stay safe. Responsible gaming isn't an obligation; it's the mark of a smart player.
BDJoy believes online gaming is a form of entertainment — just like watching a film or catching a cricket match. But when gaming starts to affect your daily life negatively, it becomes a problem.
Our responsible gaming programme helps you stay within the right limits. We want you to enjoy every moment on BDJoy — always in control.
Responsible gaming means knowing when to play, how much to play, and when to stop. It's not a sign of weakness — it's the mark of a smart player.
BDJoy provides a range of effective tools to help you keep your gaming experience safe and balanced.
Set your own daily, weekly, or monthly maximum deposit limits. Once set, limits cannot be increased before the specified period ends — but they can be lowered at any time.
Decide in advance how long each session will last. When the time is up, BDJoy will automatically alert you and log you out if needed.
Need a short break? Activate a cooling-off period ranging from 24 hours to 6 weeks. Your account will be completely inactive for the entire duration.
For a longer break, choose self-exclusion. You can close your account for anywhere from 6 months to permanently. Promotional messages will also be paused during the exclusion period.
Set a limit on how much you can lose before play is stopped. This tool protects you from making impulsive decisions that lead to further losses.
A pop-up notification will appear every 30 or 60 minutes showing how long you've been playing and how much you've won or lost. This reminder keeps you aware and in control.
Log in to your BDJoy account and open the profile menu in the top right corner.
Select the "Responsible Gaming" option in the profile menu — all the tools you need are right there.
Deposit limit, session time, or self-exclusion — choose what you need and confirm.
Set your own daily maximum deposit amount.
Decide in advance the total amount you're willing to spend over seven days.
Set a budget at the start of each month — any spending beyond that will be automatically blocked.
Decide in advance how long you'll play each day and stick to it.
Once you've lost a set amount, your gaming session will automatically end for the day.
Temporarily or permanently close your account yourself for an extended break.
Gaming addiction often creeps up gradually — it's not something you notice overnight. Ask yourself these questions regularly. If most of your answers are "yes," pause and seek help.
Remember — asking for help takes courage. BDJoy is always here for you.
Contact SupportDate of birth is verified at the time of registration on BDJoy. No one under 18 is permitted to open an account. Additional KYC verification may be requested if there is any doubt.
Have children at home? Install parental control software on your device and always keep your BDJoy account password private.
If you suspect an account belongs to a minor, report it to us immediately. We will investigate right away and take the necessary action.